Terms of service

Please read these terms carefully before you create an account or pay for a filing. By using the service you agree to them. If you do not agree, do not use the service.

1. About these terms

These terms form an agreement between you and LiquidWebSpace LTD ("we", "us"), which operates the TaxMyCompany service. We are registered in England and Wales (company number 15332514, registered office: 44 Puttock Way, Billingshurst, West Sussex, RH14 9ZJ).

If you are agreeing on behalf of a company, you confirm that you are authorised to do so.

2. What the service does

TaxMyCompany is self-service software that helps you to:

• retrieve your company's details from Companies House;
• check whether the service is suitable for your company and accounting period;
• enter your annual figures and generate qualifying micro-entity accounts (FRS 105);
• calculate Corporation Tax and prepare your Company Tax Return and filing documents;
• review your information and keep a record of your declaration.
• optionally use automated assistance to extract, organise and explain information.

Electronic submission to HMRC and Companies House is a planned feature and is not currently available.

We provide software. We are not an accountancy practice or tax adviser, and we do not provide bespoke tax, accounting or legal advice.

Automatically generated results can be incomplete or wrong. They are suggestions only: you must check them against your records. Our deterministic rules remain responsible for calculations and eligibility checks, and no suggested figure is added until you confirm it.

3. Eligibility and supported cases

The service is designed for straightforward UK limited companies filing a single Corporation Tax return and qualifying micro-entity accounts for a normal 12-month accounting period. Not every company is supported.

If the service is not suitable for your filing - for example, because it involves a complex group structure, a non-standard period or a relief we cannot process - we will tell you before you pay and you will not be charged. We may decline a filing if information provided later shows that we cannot process it safely.

4. Your account

• You must be at least 18 and use a valid email address you control.
• You are responsible for keeping your password confidential and for all activity under your account.
• Tell us straight away if you think someone else has access to your account.
• You must give accurate, complete information and keep it up to date.

5. Your responsibilities and authority to file

Filing statutory documents remains your legal responsibility. By using the service you confirm that:

• you are a director, or are otherwise authorised to act for the company;
• the figures and information you enter are complete and accurate;
• you hold any authorisation needed for us to submit on your behalf, including your company's Unique Taxpayer Reference and, where required, the Companies House authentication code;
• you will review the documents presented to you before confirming submission;
• you are responsible for meeting statutory filing deadlines.

We keep a record of the information and documents you confirm. Confirming your declaration does not submit anything to HMRC or Companies House.

6. Price, payment and refunds

• The standard price is £9.99 per company, per return, inclusive of VAT where applicable. Promotional pricing may be offered during the year.
• Online card payment is currently unavailable.
• If you have paid and we are then unable to complete your return because the service is not suitable for it, we will refund the filing fee.
• Once a return has been submitted to HMRC, the filing fee is not refundable, because the service has been delivered. If you need to correct or resubmit a return, we will help you do so - contact us before paying again.
• Nothing in these terms affects your statutory rights as a consumer.

7. Availability and changes

We work to keep the service available and correct, but government systems can be unavailable, and we cannot guarantee uninterrupted access. We may change, suspend or withdraw features to reflect changes in the law, tax rules or filing requirements. Where a change materially affects you, we will give reasonable notice.

8. Intellectual property

We own or license the software, design, templates, rules and documentation that make up the service. We grant you a personal, non-transferable right to use the service for your own company's filings. You keep ownership of the information and documents you upload. We may not reuse your data except as described in our Privacy notice.

9. Limitation of liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

Subject to that:

• we are not liable for losses, penalties or interest arising from information you entered incorrectly, from a filing you did not review, or from a deadline you missed;
• we are not liable for the acts, omissions, delays or unavailability of HMRC, Companies House or other third parties;
• we are not liable for indirect or consequential losses, loss of profit, loss of business or loss of goodwill;
• our total liability for any filing is limited to the fee you paid for that filing.

10. Suspension and termination

You may close your account at any time. We may suspend or terminate your access if these terms are breached, if we suspect unlawful or fraudulent use, if we are required to by law, or if we withdraw the service. Where we suspend an account with an unsubmitted paid filing, we will refund the unused fee unless the suspension arose from a breach of these terms.

11. Complaints

If something has gone wrong, email support@taxmycompany.co.uk with your order reference. We acknowledge complaints within 3 working days and aim to resolve them within 14 days.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute.

13. Changes to these terms

We may update these terms from time to time. We will publish the new version here with a revised "last updated" date, and will email account holders about material changes before they take effect. Continuing to use the service after that means you accept the updated terms.

14. Contact us

Questions about these terms? Email support@taxmycompany.co.uk.

See also our Privacy notice and About us.